KTP warrants that the installations and services provided are reasonably free of defects and within customary tolerances of the audiovisual industry. “Customary tolerances of the audiovisual industry” means that tolerances common and expected in the audiovisual industry are guaranteed to be performed by a skillful and professional contractor. Our company guarantees that the work reasonably conforms to the requirements of the Statement of Work, signed contracts, drawings, plans, and specifications. If any defects are found, KTP shall repair or replace any of the alleged defective work at its cost should it be deemed by our engineers and technicians that it doesn’t meet conditions under what is not covered. Work will be started within a reasonable time after written notice from the owner and KTP will have the option of repairing or replacing the defect at its election.
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